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"Customer service is not a department, it’s everyone’s job." - Anonymous

    Shipping 

    • FREE Delivery within Metro Manila
    • Provincial Deliveries FREE Above Php1,000 total orders
    • Provincial Deliveries below Php1,000 will have an additional Php100 shipping charge

    Pick-Up Address: 5F 8101 Pear Plaza Pearl Drive Ortigas Center, Pasig City

    Note: Customers must schedule with the Poundit Team for pick-up request

    See  Shipping section for more details.

      Warranty

      1 Year Parts and Service Warranty

      • Apple iPhones, Macbooks, iPads, iPods, Apple TVs and Accessories
      • GoPro Cameras and Accessories
      • Sony
      • BlackBerry
      • Fujifilm-Instax

      See Warranty and Repairs section for more details.

      Payment Methods 

      We currently accept the following:

      • Cash on Delivery (COD) for Metro Manila only
      • Credit Card 
      • Paypal
      • Bank Transfers- send a note for the process and bank details at hello@youpoundit.com 

      See Payment section for more details.

      Returns and Exchange

      Manufacturer Defect

      • Please inform us within 7 days of receipt of the product regarding factory defects
      • Please send us a note at hello@youpoundit.com

      Please note that manufacturer defect does not cover items that have clearly been damaged through improper use, negligence, or wear and tear.

      See Returns and Exchange section for more details.